I Want To Make An Appointment

Students, faculty, and staff at the University of Illinois Urbana-Champaign have many resources available to them, but where to start can sometimes seem confusing. This page lists some of the core mental health resources available to you.

As members of the University of Illinois community, students, faculty, and staff with a non-visible disability, including some diagnosed mental health conditions, may also have access to additional support. Students who are registered with Disability Resources & Educational Services (DRES) may be eligible for academic accommodations or support. Employees (including student employees) can request a reasonable accommodation through the ADA Division of the Office for Access & Equity.

Core Services for Students

Counseling Center

Room 206, Student Services Building, 610 E. John St., Champaign
8 a.m. to 5 p.m. Monday through Friday
During the 2020-21 academic year, appointments are via Zoom.

Counseling Center services are designed to help students address many of the academic, relational, social, and emotional concerns they face. Our staff is trained and prepared to help you through whatever issues you may need assistance with, whether it be mental health issues like depression and anxiety, or academic issues such as time management and studying skills, or adjustment issues such as transition to college, roommate problems, and homesickness.

To make an appointment with the Counseling Center, call 217-333-3704.

The Counseling Center schedules first-time appointments on a same-day basis.* The earlier in the day you call, the more likely it is that you will get an appointment. If appointments have already filled for the day when you call, you can speak with a triage counselor who will listen to what’s going on and help you figure out the best solutions for you at that moment.

*Special note: Please stay on the line until your call is picked up. You will hear ringing until your call is answered; if you hang up, your call will be moved to the order in which it was received.

Additional Services Available: We also offer many group counseling options. If you think a group might be a good fit for your needs, you can discuss this option with a counselor when you make an initial appointment.

Learn more about making an initial appointment with the Counseling Center.

McKinley Health Services

1109 S. Lincoln Ave., Urbana
Same Day Acute Assessment – 8 a.m. to 4 p.m., Monday through Friday
During the 2020-21 academic year, appointments may be by telephone or telehealth.

The Mental Health Clinic at McKinley provides evaluations, consultations, and recommendations for subsequent treatment for a variety of emotional and behavioral difficulties. Short-term individual psychotherapy and medication treatments are provided when indicated. McKinley’s staff of mental health professionals includes licensed psychiatrists, psychologists, a clinical nurse specialist, and clinical social workers. Limited psychiatry services are available by referral from McKinley primary caregivers.

Acute assessment is available 8 a.m. to 4 p.m. weekdays for students in crisis. One staff member is scheduled daily for this role.

To make an appointment with McKinley for counseling or medication, call 217-333-2700.

Learn more about making an initial appointment with the McKinley Mental Health Program.

Disability Resources and Educational Services

1207 S. Oak St., Champaign
8:30 a.m. to 5 p.m., Monday through Friday

At the University of Illinois at Urbana-Champaign, students with disabilities can register with Disability Resources and Educational Services (DRES) to allow Illinois students with non-visible disabilities, including mental health, equal access to their courses, and campus activities. To registered DRES students, we provide academic coaching (for organization, time management, structure, prioritizing, and motivation), group therapy, and individual therapy appointments without session limits at no cost to students. However, we do charge No Show Fees if appointments are not cancelled within 24 hours.

Learn more about accommodations and supports for students with non-visible disabilities through DRES.

Online Telehealth Resource for Students – HealthiestYou: United Healthcare

Students who have United Healthcare through the university may continue to access online counseling via telehelp4students.com. If you access this site through your UnitedHealthcare app, you can bypass the necessary insurance information requirement. If you need help, contact customer service at 217-333-0165 or email insure@illinois.edu.

Sexual Assault Advocacy Support Services

Women’s Resources Center

616 E. Green Street, Suite 202, Champaign
Hours: 8:30 a.m. to 5 p.m., Monday through Friday
During Spring 2021: In-person services are available for those who cannot safely use virtual/phone advocacy. Phone/virtual advocacy and support for new, past, or currently-served clients and their support person(s) is also available.

The Women’s Resources Center (WRC) is a designated confidential resource related to sexual assault/rape, sexual harassment, stalking, and abuse within a relationship (sometimes called dating or domestic violence). That means when we talk with students, staff, and faculty who have experienced harm, we make sure you get what you need and on your terms. There are several Confidential Advisors at the WRC who can provide you—or someone looking to support you—with support and advocacy services.

Students, faculty, and staff survivors of all gender identities are welcome and able to receive advocacy and support services at the WRC, as are their support person(s).

To make an initial appointment with the Women’s Resources Center, call 217-333-3137 or email womenscenter@illinois.edu from a safe number or email account. Please note email is not a confidential form of communication and should only be used for scheduling purposes.

For free after hours (and 24/7) confidential support, call the RACES Hotline (for sexual assault and stalking) at 217-384-4444 or the Domestic Violence Hotline at 877-384-4390.

These resources and more can be accessed at wecare.illinois.edu. We also invite you to visit the WRC’s COVID-19 statement for more information about WRC changes during the pandemic.

Learn more about advocacy and support services available through the Women’s Resources Center.

Support Services for Veterans

Chez Veterans Center

908 W. Nevada St., Urbana
8:30 a.m. to 5 p.m., Monday through Friday

The Chez Veterans Center provides counseling services for military-connected students (veterans, guard/reserves, and dependents). Veterans and their family members can experience intense challenges both in personal life and academics. Challenges often affect the entire family. Addressing the well-being and mental health of veterans and their family needs attention. The Center provides individual, marital, family, and group counseling directed at student veterans and their family. The Center’s counseling services have adapted provisions from the Health Insurance Portability and Accountability Act (HIPAA) and the Illinois Mental Health and Developmental Disabilities Confidentiality Act because they represent ethical standards in regards to privacy and confidentiality with protected health information.

To make an appointment with the Chez Veterans Center, call 217-300-3515.

Learn more about support services for veterans and military-connected students through the Chez Veterans Center.

Core Services for Faculty and Staff

Faculty/Staff Assistance Services

1011 West Springfield Avenue, Urbana
Main Phone Number: 217-244-5312
24-Hour Crisis Line for University Employees: 217-244-7739
8:30 a.m. to 5 p.m.
During the 2020-21 academic year, appointments may be by phone and virtual.

The staff of Faculty/Staff Assistance Services is dedicated to providing quality, confidential assistance to employees and their families who may be experiencing difficulties that impact their lives. This includes assessments, short-term counseling, crisis services, and referrals to appropriate resources.

The FSAS offers this benefit free of charge to all faculty, staff, retirees, and family members or significant others living in their household. Additionally we work with supervisors as well as entire departments to develop and maintain a positive work environment. The FSAS staff is composed of licensed professionals who offer assessment, brief counseling, and if necessary, referrals to appropriate resources.

To make an appointment with Faculty/Staff Assistance Services, please call 217-244-5312.

Learn more about programs and services through Faculty/Staff Assistance.

ADA Division of the Office for Access & Equity

616 E. Green Street, Suite 214, Champaign
8:30 a.m. to 5 p.m., Monday through Friday

During the 2020-21 academic year, all services and staff are available both online and via phone during business hours. In-person meetings, interviews, and appointments are available by request.

The ADA Division of the Office for Access and Equity is responsible for facilitating the reasonable accommodations process for all faculty, staff, and employees at Illinois, including accommodations that student employees may require to perform on-campus job duties.

A reasonable accommodation is a modification or an adjustment to a job or the work environment that will enable a qualified applicant or employee with a disability to participate in the application process or to perform essential job functions. Reasonable accommodation also includes adjustments to ensure that a qualified individual with a disability has rights and privileges in employment equal to those of non-disabled employees.

Employees or applicants with disabilities may request reasonable accommodations regardless of employment classification or status (permanent, extra help/academic hourly, intern). The employee must initiate the reasonable accommodation process by inquiring about the process from the Office for Access & Equity, a supervisor, or human resources.

Learn more about the reasonable accommodations process for employees through the ADA Division of the Office for Access & Equity.

Campus and Community Resource

Psychological Services Center

505 E. Green St., 3rd floor, Champaign
Hours: 10 a.m. to 8 p.m., Monday through Friday
During the 2020-21 academic year, appointments may be by telehealth.

The Psychological Services Center (PSC) is operated by the Department of Psychology at the University of Illinois Urbana-Champaign. The PSC strives to serve diverse clients from different walks of life using culturally relevant, strength-based, and evidence-based approaches. It is important to us that everyone who seeks services at our Center is treated in a respectful and welcoming way. We also strive to be sensitive to the effects of diversity-related issues such as oppression and discrimination based on race, ethnicity, gender, sexual orientation, identity, religion, age, immigration status, military status, legal record, or other forms of intolerance.

Fees for services provided by pre-licensed clinicians are very affordable. They use a generous sliding scale that depends on family size and income. No one is turned away for inability to pay.

To make an appointment with the Psychological Services Center, call 217-333-0041 to schedule a free phone screening/assessment.

Mindfulness training classes are also available. Use the Mindfulness Training Notification of Classes Email Group form to sign up to receive notifications when online and in-person classes are offered.

Learn more about making an initial appointment with the Psychological Services Center.